MARC details
| 000 -LEADER |
|---|
| fixed length control field |
02144nam a2200289 i 4500 |
| 003 - CONTROL NUMBER IDENTIFIER |
|---|
| control field |
CSPC |
| 005 - DATE AND TIME OF LATEST TRANSACTION |
|---|
| control field |
20251209102824.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
251203s2022 ph a b 000 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
9786214063222 |
| 040 ## - CATALOGING SOURCE |
|---|
| Original cataloging agency |
CSPC |
| Language of cataloging |
eng |
| Transcribing agency |
CSPC |
| Description conventions |
rda |
| 082 04 - DEWEY DECIMAL CLASSIFICATION NUMBER |
|---|
| Classification number |
331.133 |
| Item number |
B219m |
| 100 1# - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
Baluyot, Michael Bhobet B., |
| Relator term |
author. |
| 245 10 - TITLE STATEMENT |
|---|
| Title |
Multicultural diversity in the workplace for the tourism professional / |
| Statement of responsibility, etc. |
Michael Bhobet B. Baluyot and Ma. Dina D. Jimenez. |
| 264 #1 - PRODUCTION, PUBLICATION, DISTRIBUTION, MANUFACTURE, AND COPYRIGHT NOTICE |
|---|
| Place of production, publication, distribution, manufacture |
Intramuros, Manila : |
| Name of producer, publisher, distributor, manufacturer |
Mindshapers Co., Inc., |
| Date of production, publication, distribution, manufacture, or copyright notice |
2022. |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
viii, 128 pages : |
| Other physical details |
illustrations ; |
| Dimensions |
23 cm. |
| 336 ## - CONTENT TYPE |
|---|
| Source |
rdacontent |
| Content type term |
text |
| 337 ## - MEDIA TYPE |
|---|
| Source |
rdamedia |
| Media type term |
unmediated |
| 338 ## - CARRIER TYPE |
|---|
| Source |
rdacarrier |
| Carrier type term |
volume |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE |
|---|
| Bibliography, etc. note |
Includes bibliographical references. |
| 505 0# - FORMATTED CONTENTS NOTE |
|---|
| Formatted contents note |
Introduction to multicultural diversity and the concept of culture -- concept of diversity -- Concept of cultural diversity -- Multicultural organization -- Cultural diversity management -- Cultural adaptation and cultural competence -- Business case for managing cultural diversity -- Working in a diverse environment -- Managing culturally diverse team -- Managing conflicts and cross-cultural communication -- Hospitality and tourism workplace diversity. |
| 520 ## - SUMMARY, ETC. |
|---|
| Summary, etc. |
"This textbook describes the skills, knowledge and performance outcomes required to manage multicultural diversity in workplace that covers organization's diversity policy, encouraging diversity within work teams and upholding the benefits of a diverse workplace. It should also develop the ability to communicate with people from a range of social and cultural groups with respect and sensitivity and to address cross-cultural misunderstanding it arises. The end goal is for the student to be equipped with social awareness and diverse understanding when serving customers and working with colleagues." -- Back cover |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Diversity in the workplace. |
| 650 #0 - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name entry element |
Hospitality industry |
| General subdivision |
Personal Management. |
| 700 1# - ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
Jimenez, Ma. Dina D., |
| Relator term |
author. |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
|---|
| Source of classification or shelving scheme |
Dewey Decimal Classification |
| Suppress in OPAC |
No |
| Koha item type |
Books |
| Classification part |
331.133 |
| Item part |
B219m |
| Call number prefix |
FIL |
| Call number suffix |
2022 |
