TY  - BOOK
AU  - Haksever, Cengiz
AU  - Render,Barry
TI  - Service operations management
SN  - 9789813209442
U1  - 658 
PY  - 2018///
CY  - Singapore
PB  - World Scientific Co.
KW  - Service industries
KW  - Management
KW  - Production management
N1  - Includes index
ER  -