TY  - BOOK
AU  - Wittemann,Matthew
AU  - Ables,Geoff
TI  - Microsoft dynamics CRM 2011: administration bible 
SN  - 9780470568149
U1  - 658.81202855 
PY  - 2011///
CY  - Indianapolis, Indiana
PB  - Wiley Publishing, Inc.
KW  - Management information systems.
KW  - Customer relations
KW  - Management
KW  - Data processing.
KW  - Microsoft CRM.
KW  - Computers
N1  - Includes index
ER  -