Supply chain management in hospitality industry /
Kyla S. De Castro.
- 2nd edition.
- 95 pages ; 25 cm.
Includes bibliographical references.
Introduction to supply chain management -- Significance of supply chain management in the hospitality industry -- The supply chain management process -- Strategic sourcing -- Outsourcing (make vs. buy decision) in supply chain management -- Inventory management -- Revenue management -- Customer relationship management -- Supply chain management: performance measures -- Information technology in a supply chain management.