TY - BOOK AU - Jerusalem,Leo Benjamin TI - Introduction to food and beverages services SN - 9786218070400 U1 - 647.95 23 PY - 2020/// CY - Manila PB - Fastbooks Educational Supply, Inc. KW - Food service KW - Beverage service KW - Food and beverage management KW - Restaurants KW - Management KW - Customer service KW - Table service KW - Food safety KW - Hospitality industry N1 - Includes bibliographical references; Introduction to food and beverage services -- Providing link between kitchen and service area (KS) -- Food safety, sanitation, and personal hygiene -- Workplace occupational health and safety -- Conflict resolution and maintaining the good relationship with colleagues -- Providing food and beverage service -- Standard operating procedures - restaurant service -- Standard operating procedures room service -- Basic food nutrition -- Food allergies, food intolerance and dietary practices -- Managing and dealing with customers' complaint ER -