Jerusalem, Leo Benjamin, <br/><br/>
Introduction to food and beverages services / 
Leo Benjamin Jerusalem. 
 - xvi, 240 pages :  illustrations ;  26 cm. 
<br/><br/>Includes bibliographical references. 
<br/><br/>Introduction to food and beverage services -- Providing link between kitchen and service area (KS) -- Food safety, sanitation, and personal hygiene -- Workplace occupational health and safety -- Conflict resolution and maintaining the good relationship with colleagues -- Providing food and beverage service -- Standard operating procedures - restaurant service -- Standard operating procedures room service -- Basic food nutrition -- Food allergies, food intolerance and dietary practices -- Managing and dealing with customers' complaint. 
<br/><br/><label>ISBN: </label>9786218070400 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Food service.<br/>Beverage service.<br/>Food and beverage management.<br/>Restaurants--Management.<br/>Customer service.<br/>Table service.<br/>Food safety.<br/>Hospitality industry.
<br/><br/><label>Dewey Class. No.: </label>647.95  / J487i