TY  - BOOK
AU  - Janes, Joseph
TI  - Introduction to reference work in the digital age 
SN  - 9781555704292
U1  - 025.524  
PY  - 2003///
CY  - New York
PB  - Neal-Schuman Publishers.
KW  - Reference services (Libraries)
KW  - Internet in library reference services
KW  - Electronic reference services (Libraries)
N1  - Includes Index
ER  -