TY - BOOK AU - Dumas, Marlon AU - Aalst,Wil van der AU - Hofstede,Arthur H.M. TI - Process-aware information systems: bridging people and software through process technology SN - 9780471663065 U1 - 005.10285 PY - 2005/// CY - New Jersey PB - John Wiley & Sons. KW - Computer-aided engineering. KW - Human-Computer interaction N1 - Includes Index ER -