A nurse's survival guide to leadership and management on the ward /
Brian Dolan and Amy Overend.
- Third edition.
- Amsterdam : Elsevier, 2019.
- xxviii, 304 pages : illustrations ; 23 cm.
Includes bibliographical references and index.
The role of the ward manager -- Manage your time -- Create a positive working environment -- Manage staff performance -- Make sure care is patient-centred -- Manage your budget -- Improve quality and safety -- Instigate a rolling recruitment programme -- Be politically aware -- Look after yourself -- Be a good role model -- Manage your manager -- Manage difficult situations -- Manage difficult team members -- Get the best advice.