England, Lenore A., Maximizing electronic resources management in libraries : applying business process management / Lenore A. England - Waltham : Chandos Publishing. 2016. - 139 pages : graphs, figures ; 24 cm. Includes Index. ISBN: 9781843347477 Subjects--Topical Terms: Digital libraries--Management. Dewey Class. No.: 025.00285 / En341m