Customer service : skills for success / Robert W. Lucas.
Material type:
TextPublisher: New York : McGraw Hill LLC, 2023Edition: Eight editionDescription: xxii, 474 pages : illustrations ; 28 cmContent type: - text
- unmediated
- volume
- 9781265037536
- 23 658.812 L962c
- HF5415.5 .L83 2023
Contents:
The profession -- Skills for success -- Building and maintaining relationships -- Retaining customers.
| Item type | Current library | Shelving location | Call number | Copy number | Status | Date due | Barcode | |
|---|---|---|---|---|---|---|---|---|
Books
|
CAMPUS CSPC | Circulation Section | CIR 658.812 L962c 2023 (Browse shelf(Opens below)) | 1-1 | Available | 001773-BUH |
Includes bibliographical references and index.
The profession -- Skills for success -- Building and maintaining relationships -- Retaining customers.
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