Shortell and Kaluzny's health care management : organization, design, and behavior / [edited by] Lawton Robert Burns, Elizabeth Howe Bradley, and Bryan Jeffrey Weiner.
Material type:
TextPublisher: Boston, Massachusetts : Cengage, 2020Edition: Seventh editionDescription: xii, 452 pages : illustrations ; 29 cmContent type: - text
- unmediated
- volume
- 9781305951174
- Health care management
- 362.1068 B937s 23
- RA393 .H38
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| NUR 362.10425 T682 2021 Training for community health : bridging the global healthcare gap / | NUR 362.1068 B270l 2022 Leadership in health care / | NUR 362.1068 B937s 2020 Shortell and Kaluzny's health care management : organization, design, and behavior / | NUR 362.1068 B937s 2020 Shortell and Kaluzny's health care management : organization, design, and behavior / | NUR 362.1068 B937s 2020 Shortell and Kaluzny's health care management : organization, design, and behavior / | NUR 362.1068 B937s 2020 Shortell and Kaluzny's health care management : organization, design, and behavior / | NUR 362.1068 D649i 2017 Introduction to health care quality : theory, methods, and tools / |
Includes bibliographical references and indexes.
Part I: INTRODUCTION. 1. The Management Challenge of Delivering Value in Health Care: Global and U.S. Perspectives. -- 2. Leadership and Management: A Framework for Action. -- Part II: MICRO PERSPECTIVES. 3. Organization Design and Coordination. -- 4. Motivating People. -- 5. Teams and Team Effectiveness in Health Services Organizations. -- 6. Communication. -- 7. Power, Politics and Conflict Management. -- 8. Complexity, Learning and Innovation. -- 9. Improving Quality in Health Care Organizations. -- Part III: MACRO PERSPECTIVES. 10. Strategic Thinking and Achieving Competitive Advantage. -- 11. Managing Strategic Alliances. -- 12. Health Policy and Regulation. -- 13. Health Information Systems and Strategy. -- 14. Consumerism and Ethics. -- 15. Globalization and Health: The World is Flattening.
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